Our Cookie Policy & Customer Support

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In the interest of providing the best service to our customers, we feel it's important to clarify our policies concerning our products. We want every customer to understand and feel comfortable with our processes, particularly when it comes to our cookie policy and customer support.

Our Cookie Policy

Our cookie policy is based on the utmost respect for food safety standards and the well-being of our customers. We strive to deliver high-quality, fresh, and safe products directly to your doorstep. However, due to the perishable nature of our products and in line with food safety standards, we do not allow returns.

No Returns Due to Food Safety Reasons

We understand that this policy might not be what some customers are used to with other types of products, but we believe it to be essential in the context of food items. This policy ensures that every product you receive from us is made to order, untouched, and fresh from our kitchen. We hope you understand that this policy is in place to protect the health and safety of all our customers.

Customer Support

Despite our policy of no returns, please know that we are committed to resolving any issues or dissatisfaction you may have with your order. If there's something wrong with your order, we highly encourage you to reach out to our customer support team. We are always ready to assist you and find a resolution that suits your needs.

Please note, though we do not accept cookie exchanges or returns, we are dedicated to ensuring your satisfaction. If you're not happy with your order, we want to know about it. We're here to help you and ensure that your experience with us is nothing short of excellent.

In conclusion, our primary goal is to deliver delicious, high-quality cookies straight to your door. And to ensure your experience is as smooth as possible, we have implemented these policies. We appreciate your understanding and cooperation.

Customer Service Team

(562) 208-5802

Royalgourmetcookies@gmail.com